Legal
Shipping & Delivery Policy
Last updated: August 2026
FirstShift is an online internship platform providing digital experiential learning services. We do not sell or ship physical products.
1. No physical shipping
All programs, starter kits, mentor briefs, review feedback, and certificates provided by FirstShift are delivered 100% digitally. No physical items or packages are shipped to your residential address.
2. Digital service fulfillment & timeline
Upon successful payment confirmation on WhatsApp or email, your digital starter kit, firm assignment brief, and mentor onboarding details are dispatched to your registered email address (hello@firstshift.in) and WhatsApp number within 24 to 48 hours.
3. Certificate & experience letter issuance
Upon meeting the rubric bar at the end of your internship, your verified certificate of completion and firm experience letter are generated digitally and sent to your email. Each certificate includes a permanent public online verification link.
4. Non-receipt of access
If you have completed your payment and have not received your digital access or starter kit within 48 hours, please reach out to us at hello@firstshift.in or via call/WhatsApp at +91 8595932123 with your payment transaction reference.
Questions about this policy? Email hello@firstshift.in or call / WhatsApp +91 8595932123.