Legal
Refund Policy
Last updated: July 2026
FirstShift does not offer refunds once payment is made. This page explains why, and what happens in the rare case we cancel a program.
No refunds after payment
When you pay for a month by UPI, we immediately assemble your starter kit, assign a reviewer, and reserve time on their schedule. Because that work has begun, the payment is non-refundable. The same applies to each subsequent monthly payment you opt into.
You keep access for what you paid for
If you paid for 3 months, you keep access for the full 3 months even if you stop submitting work. We do not prorate or refund unused time. If you do not opt in for month 2, your access ends at the end of month 1, but any work and certificates from month 1 remain yours.
If we cancel a program
If we cancel a program for any reason (for example, a reviewer becomes unavailable), we will refund the unused portion of your current month. We will not start a new charge without your explicit opt-in for month 2.
Why this policy
We pay reviewers per submission. A refund after they have already reviewed your work would mean they worked for free. The flat no-refund policy lets us keep reviewer fees fair and the price of the internship low. If you are unsure whether FirstShift is for you, email us before paying and we will answer honestly.
Questions
Email support@firstshift.in and we will respond within one business day.
Questions about this policy? Email support@firstshift.in.