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Cancellation & Refund Policy

Last updated: August 2026

FirstShift does not offer cancellations or refunds once payment is processed. This page outlines our policy and exception refund processing timelines.

1. No cancellations or refunds after payment

When you complete payment for an internship track, your digital starter kit is dispatched, reviewer bandwidth is reserved, and partner firm access is provisioned immediately. Consequently, we do not accept cancellation requests or process refunds once payment is received.

2. Access duration

If you enroll for a program duration (e.g. 1 month or 3 months), you retain full access for the entire paid duration even if you stop submitting work. Unused time or partial periods are non-refundable and non-prorated.

3. Program cancellation & refund processing timeline

In the rare event that FirstShift cancels a program or approves an exceptional refund request, the full or pro-rated refund amount will be credited back to your original payment method / bank account within 5 to 7 working days from the date of approval.

4. Questions & assistance

If you have any questions regarding your payment or enrollment prior to paying, please contact us at hello@firstshift.in or call/WhatsApp at +91 8595932123.

Questions about this policy? Email hello@firstshift.in or call / WhatsApp +91 8595932123.